Privacy Policy

Stadion Arena ("we", "us", "our") operates the Stadion Arena platform (the mobile app and website) that lets players discover venues, book sports slots, form teams, join challenges and tournaments, and lets venue owners manage those bookings.

This Privacy Policy explains what personal data we collect, why, how we use and share it, and the choices and rights you have.

Account information: your first, middle and last name, username, email address, phone number (your primary phone is your unique login identifier) and password (stored only as a secure hash).

Profile information: gender, skill level, preferred position, favourite sport, chosen avatar, and your country and governorate/region.

Activity information: the venues, slots and courts you book; your tickets and check-ins; the teams you join or lead; match invites, challenges and tournament participation.

Location information: your approximate device location, only when you grant permission, to show nearby venues on the map. You can turn this off at any time in your device settings.

Device and technical information: a push-notification token so we can send you alerts, plus standard technical data such as IP address, app version and basic log data needed to run and secure the service.

To create and manage your account and authenticate you (including login by phone number).

To provide the core service: bookings, tickets, teams, challenges, tournaments and match organisation.

To share the minimum necessary booking and ticket details with the venue owner (and their authorised staff) so your booking can be honoured and checked in.

To show relevant venues near you when you enable location.

To send you service notifications (booking updates, invites, team news) via push, and to operate, secure, debug and improve the platform.

We process your data to perform our contract with you (to provide the service you request), on the basis of your consent (for example for location and push notifications, which you can withdraw at any time), to comply with legal obligations, and for our legitimate interests in operating and securing the platform.

With venue owners and their staff: the booking, ticket and check-in details needed to fulfil a booking you make at their venue.

With other users: your public profile (such as username, avatar and the teams you are in) is visible to players you interact with; you can hide yourself from the Explore Players directory in your settings.

With service providers who process data on our behalf under contract, such as Google Firebase for push-notification delivery.

For legal reasons: where required by law, or to protect the rights, safety and property of our users or the public.

We do not sell your personal data.

We keep your personal data for as long as your account is active and as needed to provide the service. When you delete your account it is hidden immediately and permanently anonymised after a short grace period (during which logging back in cancels the deletion). We may retain limited records where required for legal, security or accounting purposes.

You can access and update most profile information in the app or on the website at any time.

You can download a copy of your data using "Export my data".

You can delete your account, which starts the anonymisation process described above.

You can control location and push permissions from your device settings, and hide your profile from the Explore directory.

Depending on where you live, you may also have rights to correction, restriction, objection and portability. Contact us to exercise them.

The platform is not directed to children under 13, and we do not knowingly collect data from them. If you believe a child has provided us personal data, contact us and we will delete it. Where local law sets a higher age of digital consent, that higher age applies.

We use reasonable technical and organisational measures to protect your data, including hashed passwords and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your data may be processed in countries other than your own (for example by our service providers). Where it is, we take steps to ensure it remains protected consistent with this policy.

We may update this policy. When we make a material change we will bump its version and ask you to review and accept the updated policy the next time you use the app or website. The "last updated" date below always reflects the current version.

Questions about this policy or your data? Contact us at [email protected] or through the in-app "Contact / Support" screen.